This policy explains what data we will collect about you when you use our website and what we will use it for. We appreciate these documents are usually fairly turgid, but we’ve tried to avoid any jargon and legalese so it is clear and understandable.
Please do read it carefully and if anything doesn’t make sense, get in touch!
1. WHAT INFORMATION WE MAY COLLECT ABOUT YOU
When you use our Website (www.thehives.com) we may gather certain personal information about you like your name, your contact information (your email address and telephone number and any other address information you may give us when you sign up for update) and information like your interests and preferences based on how you use our website – when we talk about your “data” in this policy, this is what we mean.
2. HOW YOU GIVE US YOUR DATA
a. To enter or use all areas of the Website you might have to give us certain information, like your name and email address.
b. Our website uses Cookies to improve your experience of using the website. We have carefully chosen the Cookies that appear on the website and taken steps to ensure that your privacy is protected and respected at all times. All Cookies used on our Website are used in accordance with current UK and EU Cookie Law.
Here are the Cookies that we use on the Website:
i. Analytical/performance cookies
They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
ii. Functionality cookies
These are used to recognise you when you return to our website. This enables us to personalise our content for you, we might be able to greet you by name and remember your preferences (for example, your choice of language or region).
iii. Targeting cookies
These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. In each case before we put any Cookies on your computer, a pop-up will appear asking for your consent. If you don’t agree to accept the Cookies certain features of the Website may not function fully or as intended.
c. If you don’t want Cookies on your computer at all you can restrict your internet browser’s use of Cookies (have a look at the “help” menu on your internet browser) and if you want to delete Cookies you can do so at any time. If you do delete the Cookies from our website you may lose information that enables you to access the Website more quickly and efficiently including personalisation settings.
d. You also have controls on sites like Facebook and Google where you can see which third parties may be able to target marketing at you while you use Google and Facebook. If you want to stop those organisations from being able to direct their marketing to you while you use those sites then go to facebook.com/ads/preferences and www.google.com/ads/preferences and change your settings.
3. WHAT WE CAN OR WILL DO WITH YOUR DATA ONCE WE HAVE IT
a. When you sign up to our mailing list, because you have asked to be kept informed, we will keep your data unless you tell us to delete it.
b. We will use it for the following things:
i. to improve our products / services and make our website as good as we can;
ii. to send you promotional materials like information about gigs or products that may be of interest to you based on the information we have about you;
iii. to contact you for market research purposes (by email, telephone, or mail dependent on the contact information you have given us). We may then use the outcome of that market research to customise or update our website;
c. We will not give your data (unless we have to by law) to any third parties unless they are linked to us, like our record company and any promoter of our live events so that they can tell you about things you have told us you want to hear about.
d. Sometimes we ask people to help us update and run our website such as web designers and other ‘techie’ sorts. For the purposes of them providing services to us in relation to the website, they may have access to your data but only so that they can do what we have asked them to do for us. We won’t let them use your data for anything else, and we will make sure that to the extent that they do use your data, they do it lawfully in accordance with the Data Protection Act 1998 (it’s the law that says that your data can’t be misused and must be protected).
4. THE SECURITY OF YOUR DATA
a. We will do all that we can to make sure there are no breaches in our security such that any third parties could gain access to your data and misuse it. We will put in place suitable physical and electronic security along with clear managerial processes for how your data is used to make sure it is safe as possible.
b. Despite how hard we might try, transmission of information over the internet is not entirely secure and so you do send us your data at your own risk.
5. OTHER WEBSITES WHICH THEHIVES.COM MAY LINK TO:
Sometimes our website may have links to other websites. If those are not websites that we operate, we have no control over them and so can’t guarantee that they will operate in the same way as we do and be as conscientious about your data. You should always check what their privacy policy is to make sure that they’re not going to do anything you are not happy with.
6. TRANSFERS OF YOUR DATA OUTSIDE THE EUROPEAN ECONOMIC AREA
a. We might transfer your data to countries outside of the European Economic Area (EEA). For example, this could occur if our servers are located in a country outside the EEA or one of our service providers is situated in a country outside the EEA.
b. If we transfer Data outside the EEA in this way, we will take steps with the aim of ensuring that your privacy rights continue to be protected as outlined in this privacy policy. You expressly agree to such transfers of Data.
7. CHANGES TO THIS PRIVACY POLICY
We may change the terms of this privacy policy from time to time. We will let you know if that happens and ask you if you still agree to use the Website under the new policy. We will either post the new terms on the website so you can see them next time you use the website, or we will email you directly to let you know that this policy has changed.
8. OTHER ‘LEGAL’ STUFF
a. You can’t transfer your rights under this privacy policy to someone else – if you have an issue with things that we have done and you think we are in breach of your rights, you are the only one who can complain.
b. So that we can make your experience of our Website better and send you information that you have told us you would like to receive, we might transfer our rights under this privacy policy but where we believe your rights won’t be affected.
9. GETTING IN TOUCH
a. If at any time you want to find our what data we have about you, just ask! We will send you a copy of any of your data we hold. Our contact address is below. If you need to get in touch with us for any other reason you can email us
